Comparison

A ServiceTitan alternative for small HVAC shops

ServiceTitan is built for larger shops. Here's what it costs by report, what it does that DuctWright doesn't, and who should pick which.

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How we checked

We make DuctWright, so we're not neutral. Prices and features come from each company's public pricing and product pages, read on September 19, 2026. We haven't used the other products ourselves. Where we rely on reviews from other sites, we say so. Plans change, so confirm on their site before you decide.

Sources: ServiceTitan's HVAC page for features. ServiceTitan doesn't publish prices, so the cost figures come from reviews such as Projul's pricing analysis. Read September 19, 2026.

The short version

Pick ServiceTitan if

  • You have a large team, or you're heading there fast
  • You need call booking, a pricebook, financing and deep reporting
  • You run commercial work or several locations
  • You want a vendor to handle setup with you

Pick DuctWright if

  • You have 10 techs or fewer
  • You want to see a price and start today, with no sales call
  • You want the core jobs done well: quotes, invoices, dispatch, plans, equipment
  • You don't want a setup fee or a contract

Price

ServiceTitan doesn't list prices. You request a demo. Review sites report about $245 to $500 per tech each month depending on the tier. They also report one-time setup and onboarding fees that start around $5,000 and can go much higher. Those are reports, not quotes, so get your own.

Shop sizeDuctWrightServiceTitan (reported)
1 tech$29 a monthReports say it isn't a good fit for shops this small
5 techs$59 a monthAbout $1,225 to $2,500 a month, plus setup
10 techs$99 a monthAbout $2,450 to $5,000 a month, plus setup

The ServiceTitan rows multiply the reported per-tech range by the number of techs. Your quote will differ.

What ServiceTitan does that DuctWright doesn't

ServiceTitan's HVAC page lists a long set of tools. Here are the big ones we don't have:

  • Call booking software
  • A pricebook
  • Customer financing
  • Live GPS tracking of technicians
  • Payment processing
  • Marketing tools and a customer portal
  • Purchasing and job costing
  • Deep reporting

What the two share

Both handle dispatch, invoicing, service agreements and QuickBooks. ServiceTitan's service agreement tools can also record equipment details such as make, model, serial number and install date. DuctWright does the same with a record for each unit, and every plan includes it.

Switching

Ask ServiceTitan for a customer export as a spreadsheet, then upload it to DuctWright as a CSV. Names, phone numbers, emails and addresses come across. Job history and equipment don't import yet.

Questions

How much does ServiceTitan cost?

It doesn't publish prices. Review sites report about $245 to $500 per tech each month, plus a setup fee that starts around $5,000. Ask ServiceTitan for a real quote.

Is DuctWright a full replacement for ServiceTitan?

Not for a large or complex shop. It covers quotes, invoices, dispatch, maintenance plans and equipment records for shops with 10 techs or fewer. It has no call booking, pricebook or financing.

Does DuctWright have a setup fee?

No. There's no setup fee, no contract and no sales call.

Can I move my customers over from ServiceTitan?

Yes, by exporting a spreadsheet and importing it as a CSV. Job history and equipment don't import yet.

Try it on your own customers

Add a customer and their equipment. See the unit's whole history in one place.

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